Pentair Pelican NaturSoft® Salt-Free Water Softener Alternative (NS3 / NS6)

Salt-Free Scale Prevention for the Whole Home (No Salt. No Electricity. No Drain.)

• Reduces hard-water scale buildup (helps protect plumbing + water-using appliances)

• No salt bags, no backwash, no wastewater (set-and-forget operation)

• Keeps beneficial minerals (conditioned feel without stripping minerals)

• Sizing options: NS3 for 1–3 bathrooms, NS6 for 4–6 bathrooms

• Includes a sediment prefilter (replace as needed—typically every 6–9 months, depending on water)

• Certified / tested: NSF/ANSI 61 material safety (IAPMO) and scale-prevention testing referenced in manufacturer materials

What this system does (and doesn’t) do:
NaturSoft® is a salt-free conditioner designed to prevent scale. It does not remove hardness minerals the way a salt-based softener does, so a hardness test strip can still read “hard.”

What’s in the Box

• NaturSoft® conditioning tank (NS3 or NS6)

• Sediment filter system + wrench

• Bypass valve + fittings (as included by manufacturer)

• Install/operation manual

Compatibility & Water Requirements

• Works on city or well water (best results when iron/manganese, sulfur, tannins are addressed upstream)

• Water conditions: up to 75 GPG hardness for effectiveness guidance, pH 7–11

• Operating ranges: 25–80 PSI, 36–120°F

Choose Your Size

• NS3 (1–3 bathrooms): 10 GPM max flow

• NS6 (4–6 bathrooms): 15 GPM max flow

Technical Specifications

Important: NaturSoft® is a salt-free scale prevention system. It does not remove hardness minerals like a traditional salt-based softener.

Maintenance (Simple)

• Sediment prefilter: replace when pressure drops or per your water conditions (often ~6–9 months)

• Conditioner media: replace per schedule / as performance declines (many owners plan around ~5 years under normal residential use)

Need replacement media? 

NS3 Softening Media Kit

NS6 Softening Media Kit

FAQs

Does this remove chlorine or chemicals?
No. NaturSoft® is for scale prevention / conditioning. If you want chlorine reduction too, pair it with a whole-house carbon filter system.

Will my hardness test show softer water?
Not necessarily. Hardness minerals can remain, but the system is designed to prevent them from forming scale.

Can I install it outside?
Yes if temps stay within the operating range (36–120°F) and your install is protected appropriately.

Tech Specs

Limited Lifetime Warranty

Pelicans Limited Lifetime Warranty:
Pelican Water ("Pelican") warrants to the end user ("customer") that its tanks (13" and smaller), valves, in/out non-electric heads, bypass's, fittings and housings for POE systems ("Covered Items") will be free from defects in material and workmanship under normal use and service for a limited lifetime of twelve (12) years from the date of original purchase**.

Limitations and Responsibilities:
Pelican's obligation to the customer under these warranties shall be limited, at Pelican's option, to replacement or repair of Covered Items by these warranties, labor is not covered. These warranties do not cover replacement filter cartridges, elements or lamps. Prior to return or repair of Covered Items, the customer must obtain a return goods authorization number from Pelican by/at and at Pelicans option, return the Covered Items freight prepaid. Any Covered Item repaired or replaced under these warranties will be returned prepaid standard freight to the original point of shipment. Expedited freight options are available at customer expense.

No warranty is made, and is explicitly excluded, with respect to defects or damages due to neglect, misuse, alterations, accident, misapplication, physical damage, or damaged caused by fire, acts of God, or freezing. These warranties apply only to the original registered owner so long as the owner owns/lives in the home in which the unit was originally installed. Customer must register their system with Pelican within 90 days of purchase* in order to obtain a warranty. Warranty will discontinue after the unit is removed from the location where it was originally installed. Warranty begins on the date of delivery of product to the customer. Improper maintenance of system (ie not replacing filters or media, for example) on time will be considered "neglect" and explicitly excluded from the warranty. Installation of any system on water conditions outside of or beyond the recommended specs of any system voids any warranty.

Pelican gives this warranty to the original owner/customer in lieu of all other warranties, express or implied, including without limitation any implied warranties of merchantability or fitness for a particular purpose or treatment of certain water and hereby expressly disclaims all other such warranties. THE WARRANTIES PELICAN GIVES IN THE ABOVE PARAGRAPHS ARE EXCLUSIVE, PELICAN DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR IMPLIED WARRANTY OF WORKMANLIKE PERFORMANCE. Pelican's liability hereunder shall not exceed the cost of the product. Under no circumstances will Pelican be liable for any incidental or consequential damages or for any other loss, damage or expense of any kind, including loss of use, arising in connection with the installation or use or inability to use the Covered Items or any water treatment system the Covered Items are incorporated into. These warranties are governed by the laws of the state of Florida and may change at any time without notice.

*Failure by California and Quebec residents to complete the product registration form does not diminish their warranty rights. **For all orders placed on or after June 3rd, 2011.

FAQ

Shipping & Returns

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 3-5 business days), we will process the charges and submit the order for shipment.

Click here for detailed shipping and returns policy